Lo Coco Style Jewerly is strong but can be delicate, so please treat it with care. I will gladly repair or replace the jewel only if the it has not been damaged by user handling.
Otherwise you have 7 days from the date of purchase for returns.
RETURNS IN CASE OF DAMAGE:
Your purchase will be packed very carefully to ensure items arrive safely. All items leave my studio after carefully inspected, nevertheless if an item arrives with a defect , you can ship it back within the 7 days following reception and i would be happy to repair the damage. Lo Coco Style will be responsible for the shipping cost only if the jewerly is defected.
If for any reason you are not satisfied with your jewelry I will exchange it for a new piece of the same value. You need to write an e-mail as soon as possible and then mail the jewelry back to me via priority mail and make sure you provide me with a tracking number. Please include the cause of your dissatisfaction and which piece you wish to have as a replacement. Exchanges must be sent back within seven (7) days of receiving your order. Return shipping and shipping for the new item is your responsibility.
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